At Hugbae, we ensure a smooth and efficient shipping experience for all our customers. Here’s everything you need to know about our shipping process:

We partner with trusted shipping carriers to deliver your orders safely and on time. You can choose from standard or express shipping options during checkout, depending on your location and delivery needs.

• Standard Shipping: Orders are typically delivered within 5-7 business days after dispatch.

• Express Shipping: For faster delivery, express orders usually arrive within 2-4 business days.

• Delivery times may vary depending on your location and external factors, such as weather conditions or courier delays.

• Once your order is placed, it will be processed within 1-2 business days. You will receive a confirmation email with your tracking information once your order has been dispatched.

• Standard Shipping: Free on all orders above a specified amount (as per the ongoing promotions). For smaller orders, shipping charges will apply and be calculated at checkout.

• Express Shipping: An additional fee will apply based on your location and will be displayed during checkout.

• We currently offer international shipping to select locations. International delivery times and costs may vary based on the destination country and will be provided during checkout.

• Once your order has shipped, you’ll receive a tracking number via email, allowing you to monitor the progress of your delivery in real-time.

• If there are any issues with your shipment such as delays, damage during transit, or incorrect deliveries please reach out to us at support@hugbae.com. We’ll assist you in resolving the issue as quickly as possible.

• If a delivery attempt is made and fails due to incorrect address information or the recipient not being available, our courier will try to redeliver or hold the package for pickup. If undelivered and returned to us, additional shipping fees may apply for re-delivery.

• Certain products may have shipping restrictions based on location or carrier availability. If your item cannot be shipped to your address, you will be notified at checkout.

At Hugbae, we aim to get your order to you as quickly and safely as possible. Thank you for trusting us with your baby’s needs!